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Jon-Paul Kubicka

Manager
I have over 4 years of experience in Customer Service and Management. My specialties are providing prompt and friendly customer assistance, managing/delegating my team to get tasks done, and leading by example. I have worked 4 years in a retail environment, which includes managing a Point Of Sale team of over 20+ associates and sales in televisions, laptops, gaming, and phones.
Walmart
Dehesa Charter School
Austin, TX, USA

Professional Background

  • Current status
    Employed
  • Profession
    Sales Manager
  • Fields
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
  • Skills
    word
    photoshop
    powerpoint
    excel
    google drive
    Customer Service
    Customer Satisfaction
    Customer Relations
    Lifting
    Phone Skills
    Email
    Management
    Team Building
    Leadership
    Scheduling
    Driving
    Sales & Customer Service
  • Languages
    English
    Native or Bilingual
  • Highest level of education
    High school

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Team Lead, Customer Service Manager
  • Desired work locations
    Austin, TX, USA
    Round Rock, TX, USA
    Cedar Park, TX, USA
  • Freelance

Work Experience

Customer Service Manager

Apr 2016 - Present
I am currently working as a Customer Service Manager for Walmart, at a store I have been employed at for over 4 years. My job has included a large variety of tasks in a retail environment which includes: working in a busy/fast paced Point Of Sale area, inventory management, loading/unloading trucks, customer service counter, financial services, cart attendant, tech associate, electronics sales associate and managing/scheduling a team of over 20+ associates. During my time at Walmart I have won employee of the month twice. I also have trained over 30 employees as cashiers, cart attendants, self check-out hosts and customer service associates.

Handyman

Jan 2015 - Apr 2016
1 yr 4 mos

Education

High School Diploma
2011 - 2016