In charge of giving preventive and corrective maintenance to the computers of the users in the main building, as well in all the branches of the bank.
As a tech support agent, my duties were:
- Configuration of the new equipment of the employees (laptops, desktops, tablets).
- Configuration for the printers in all the departments of the bank.
- Support to the managers that used Mac Computers (iMac, Macbook).
- Schedule updates to the different software packages of the call center.