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I have over 8 years of operations management experience. Including restaurant hands on management as well as remote/virtual style operations. 

Grew up from a crew member to General Manager. Increased sales by 23 percent my first year with my own location. Opened two new build locations from ground up one being a successful concept location in Issaquah WA. 

Cascadia Community College

Operations/Hiring Manager

Kim Krueger

Vacasa

Vacation Rental Attendant

Upkeep of vacation rental cabins

Inspect and perform maintenance to homes 

Ensure homes are cleaned to Vacasa and federal cleaning guidelines

Provide a high quality of guest service 

Responsible for the hands-on supervision and performance of up to 100 delivery drivers for the Seattle and Bellevue 
 Markets. 
 
 2nd in company for three months in overall hiring conversion highest month being a 27 percent conversation rate. 
 
 . Consistently the leader in employee retention. 
 
 . Asked to speak via conference to all US manager's on my delivery of our recruiting sales pitch. 
 
 	 Managed complex schedules and maintain target driver staffing levels.

Bite Squad

Oversaw all operations and processes required to run locations that hit 2 million in sales. 
 
 23 percent sales increase as my first year as 
 GM. 
 
 Set up, staffed and ran two new build locations in Kirkland and Issaquah 
 
 Opened and ran a successful concept location. 
 
 Was training manager for my district as well as watched over in my district manager's absence. 
 
 Audited all locations paperwork and coached GMS on how to improve.

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