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LI Jerry
project manager(MA)
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LI Jerry

project manager(MA)
I graduated from National Cheng Kung University with a master degree in business administration. I working in momo group customer center.
富邦媒體科技(momo.com Inc)
National Cheng Kung University
New Taipei City, 台灣

Professional Background

  • Current status
    Employed
  • Profession
    Operations Manager
  • Fields
  • Work experience
    2-4 years (2-4 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Word
    PowerPoint
    Excel
    Google Drive
    Management
    Outstanding Customer Service Experience
    TOEIC
    Outlook
    English
    Office 365
    Analysis
    Strategic Planning
    Project Management
    Process Improvement
    Programming
  • Languages
    English
    Fluent
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Business Development, Product Manager, Project Management, Business Operations, Process Design
  • Desired work locations
    Taipei, Taiwan
    New Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

project manager(MA program)

May 2018 - Present
1.Serve as liaison between the logistics and the customer service department, find and discuss how to solve the problems customers encounter in the logistics process. 2.As an internal consultant of the Department, review the business process and put forward improvement plans. Major Accomplishments Coordinated international department to enhance logistics process issue, we have improved 46 issue last year, and the project implementation rate reached 96%. Planned chatbot flow to improve 14% of chatbot user experience. Design a better service process to reduce the 16% average process time.

Production management

Oct 2017 - May 2018
8 mos
1.Act as the line leader, formulate the production schedule of boiled egg according to the order, and analyze the production process and reduce cost loss. Major Accomplishment Created a new way to soak an egg in something before cooking. reducing by approximately $7,000 NT per day.

Intern

Jul 2015 - Aug 2015
2 mos
mplemented daily tasks assigned by supervisors, analyze the consumer behavior in Shanghai and propose the online to offline marketing plans. Major Accomplishment Developed an O2O marketing plan which increases 1 customer flow at a cost of 0.25 rmb.

salesperson

Jul 2013 - Aug 2013
2 mos
Sales - Sales 30 camera products per month which is the best record.

Education

Master of Business Administration (MBA)
Master degree
2014 - 2016
Bachelor of Business Administration (BBA)
Bachelor degree
2010 - 2014