Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections. Maintained case notes to document resident progress and condition. Performed household chores to promote cleanliness, safety, and livability. Cultivated social interaction through reading, games, and social activities. Built strong relationships and bonds with clients to provide a stable, supportive system.

Increased revenue and reduced risk by enforcing company policies and improving operations. Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention. Met with prospective clients to present company offerings, discuss products, and showcase service solutions. Identified areas for expansion by analyzing market, consumer trends, and competition. Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.

Managed cash drawer drops, and prepared daily bank deposits to secure finances. Delegated tasks to oversee store opening and closing functions. Trained and mentored team members to promote company policies and service standards. Reviewed backend operations to check safety, organization, and preparations for restocking. Oversaw operations to maintain visual, replenishment, and cleanliness standards. Met guest needs and resolved service issues to deliver customer satisfaction.