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Lisa Hergenrader
Senior Corporate Travel Consultant
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Lisa Hergenrader

Senior Corporate Travel Consultant
Travel Industry Professional Specializing in Group & Corporate Travel Consultation An organized professional combining nearly 28 years of Group and Corporate Travel experience. Comforable in providing domestic and international coordination for Senior Managers & Executives, Professional & Collegiate Athletes, VIP's and high profile clientele. An affective travel consultant with excellent interpersonal and communication skills, strong organized travel planning and Go-To qualities. Successful in meeting and exceeding goals, identifying and averting travel issues while consistently maintaining alliances and business partnering relationships. A flexible employee possessing the ability to work under high pressure and stressful situations. Specifically trained and skilled in : On-site management Group and Corporate Meetings & Events Complex Domestic & International Travel Requests Profile maintenance Apollo, Sabre, Worldspan, Amadeus Cliqbooks, Concur
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BCD Meetings & Events (Sabre, Concur & Cliqbooks)
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SST, Seattle School of Travel
Santa Clara, CA 95054, USA

Professional Background

  • Current status
    Unemployed
  • Profession
    Travel consultant
  • Fields
    Leisure
  • Work experience
    More than 15 years (More than 15 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Events Coordination
    Group Management
    Travel Coordination
    Customer Relations Management (CRM)
    Budgeting & Forecasting
    Organization & prioritization skills
    Creative Problem Solving
    Microsoft Office
    Microsoft Word
    Microsoft Excel
    GDS systems
    Computer Skills
    Spreadsheet Functions
    Email Management
    Excellent Verbal and Written Communication
    Prioritizing
    Strategic Planning
    Monitoring and Assessment
    Active Listening Skills
    Desire To Excel
  • Languages
    English
    Native or Bilingual
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Remote Only
  • Desired positions
    Senior Corporate Travel Counselor
  • Desired work locations
    Santa Clara, CA, USA
  • Freelance
    Non-freelancer

Work Experience

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Senior Group Travel Consultant

Feb 2017 - Mar 2021
4 yrs 2 mos
Dedicated Group Air/HCP Agent for Takeda Pharmaceuticals. Provide air travel, hotel, car rentals/car service, meeting space. Process travel deviations to ensure travelers are compliant to their travel policy. Builds solid and confidential business relationships with client's VIP employees and patients. Maintain client profiles and their family members when applicable, ensuring special requests and reward program information such as frequent flyer/hotel stay are included.
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Senior Corporate Travel Consultant

Feb 2016 - Jan 2017
1 yr 0 mos
Dedicated Senior Consultant for MVP Sports Group; Major League Baseball (MLB); Westmont College and Loyola Marymount University. Providing individual and group travel arrangements for sports agents and their recruitment team; Collegiate Academics Athletics for professors, coaching staff and athletes.
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Senior Corporate Travel Consultant

May 2014 - Mar 2015
11 mos
Dedicated Senior Consultant for Houlihan Lokey, Inc. Provided travel arrangements for Management, Directors and VIP's for a "High Touch", fast paced account. Worked within a small team environment to generate $10 million in travel revenue sales.
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Stanford Athletics Team Travel Coordinator

Aug 2010 - Jun 2013
2 yrs 11 mos
Stanford University Athletics, Stanford, CA On-Site Group Travel Coordinator for Stanford Athletics: Providing individual and group travel arrangements for the Stanford University Board of Directors, Athletics Director, Coaching & Recruiting Staff, Team Athletes and high profile alumni. Conduct Cliqbooks and Concur training for Coaching and Administrative Staff. Worked within a team environment to generate $8.5 million in annual travel revenue sales.
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Senior Travel Consultant

Aug 2002 - Jan 2009
6 yrs 6 mos
* Received numerous promotions and job titles throughout career at Carlson Wagonlit * Onsite at Brocade Communications: Provided VIP travel arrangements for all C-level management. Coordinated all Group, Presidents Club and Executive travel requests with an anticipatory approach. Multiple Corporate Accounts: Requested by Carlson Wagonlit Regional Managers to handle critical needs accounts (Yahoo, Inc., Cadence Design Systems, Inc., Gilead Sciences, Inc., and Altera Corporation). These were dynamic, client-specific accounts requiring an experienced agent with proven worldwide travel, interpersonal and client awareness skills.

Education

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Other
1992 - 1993
Description
Travel Management; Travel and Tourism