- Performed more basic office tasks, bookkeeping, general ledger accounting and auditing tasks. - Prepared tax returns for individuals Form B & BE, partnerships Form P, limited liability partnerships Form PT, private limited companies Form C and employers Form E . - Maintained complete records of client tax returns and supporting documentation. - Prepared annual remuneration statements Form EA to clients' employees. - Engaged in the online submissions of clients' EPF, SOCSO & EIS contributions. - Facilitated communication between clients and tax authorities. - Prepared written responses to resolve notices from tax authorities. - Supervised and provide guidance to junior colleagues in bookkeeping, accounting, auditing and tax tasks.

- Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc. - Handling communications with clients via phone, email, and in-person. - Entered financial transactions into Million accounting software. - Prepared and reviewed general ledger entries, financial statements and supporting documentation. - Reconciled account information and reported figures in general ledger by comparing to supplier statement and bank account statement each month. - Prepared GST transactions listing. - Followed up with clients to collect specific financial information or documentation. - Communicated regularly with clients regarding account questions and issues. - Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations. - Supervised and provide guidance to interns in bookkeeping and accounting tasks. - Provided on-site training to customers on how to operate Million accounting software with stock control and POS function. - Participated in annual audits and prepared audit working papers, audit reports and supporting documentation for audit tests and findings. - Conducted exit interviews of audit findings.