- Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
- Handling communications with clients via phone, email, and in-person.
- Entered financial transactions into Million accounting software.
- Prepared and reviewed general ledger entries, financial statements and supporting documentation.
- Reconciled account information and reported figures in general ledger by comparing to supplier statement and bank account statement each month.
- Prepared GST transactions listing.
- Followed up with clients to collect specific financial information or documentation.
- Communicated regularly with clients regarding account questions and issues.
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Supervised and provide guidance to interns in bookkeeping and accounting tasks.
- Provided on-site training to customers on how to operate Million accounting software with stock control and POS function.
- Participated in annual audits and prepared audit working papers, audit reports and supporting documentation for audit tests and findings.
- Conducted exit interviews of audit findings.