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Luthfi Fuadi
A very adaptable and passionate person. Willing to learn new things and accept any challenge. Equally good in individual and team work. With great will, responsible for my work, and quick to adapt. I believe I can help the company achieve its goals.
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Professional Background
Current status
Unemployed
Profession
Customer Service Representative・Barista・PHP Developer
Fields
Beverage・Ecommerce・Marketing / Communications
Work experience
4-6 years (2-4 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Microsoft OfficeAdobe PhotoshopPHP CodeIgniterMariaDB / MySQLCollaboration & TeamworkDependable and ResponsibleMarketingPOS SystemBarista
Languages
English・Intermediate
Indonesian・Native or Bilingual
Highest level of education
Bachelor
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired positions
-
Desired work locations
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Freelance
Non-freelancer
Work Experience
Barista
Magister Kopi・Full-Time
December 2018 - July 20223 yrs8 mos
Recommended products based on solid understanding of individual customer needs and preferences. Monitored supply levels at counter and maintained customer areas to meet typical demands. Explained beverage preparation and offered samples to help customers choose ideal items. Completed successful daily cash audits to correctly balance drawers at end of shifts. Cleaned counters, machines, utensils and seating areas daily. Promoted additional items with beverages, increasing store sales.Admin
March 2021 - July 20215 mos
Welcoming patients in a friendly and professional manner. Answer the phone in a friendly and courteous manner. Record in the log book incoming and outgoing phone. Provide information related to the clinic. Maintain and manage patient records in accordance with privacy and security regulations. Inform patients of treatment plan options. Collect and receive payments from patients after treatment.IT Support
October 2020 - December 20203 mos
Helped IT team document core systems configurations, relevant passwords, and system access requirements. Researched problems and used technical documentation to apply solutions. Supported computer laboratory users with hardware, software, and connectivity issues across both Windows and Mac platforms.Security Guard
Brawijaya Mowen & Children Hospital ・Full-Time
February 2017 - July 20181 yr6 mos
Operated handheld metal detector and other surveillance devices to screen individuals entering facility. Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises. Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints. Oversaw daily monitoring and patrolled buildings, grounds and work sites. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Licenses & Certifications
Pengembang Perangkat Lunak
Badan Nasional Sertifikasi Profesi
Expires April 2025