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Manav Kundu
Expertbizz Pvt. Ltd.
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Manav Kundu

Expertbizz Pvt. Ltd.
Polite agent successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Expertbizz Pvt. Ltd.
St.Stephen's School Dum Dum
Kolkata, West Bengal, India

Professional Background

  • Current status
  • Profession
  • Fields
    Banking
  • Work experience
    Less than 1 year (Less than 1 year relevant)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Word
    PowerPoint
    Musician
    English fluent
    fl studio 20
  • Languages
    English
    Professional
  • Highest level of education

Job search preferences

  • Desired job type
    Part-time
    Not interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Calling Agent

Apr 2021 - Present
Properly completed surveys before ending each call. Explained questions in better detail for interviewees to allow truthful answers. Reviewed, classified and recorded survey data in preparation for computer analysis. Consulted with clients to identify survey needs and specific requirements such as special samples. Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires. Directed updates and changes in survey implementation and methods. Entered responses from survey participants into internal database to later compile reports or conduct analysis.

Education

Other
High Secondary
2008 - 2021