Avatar of Meer Al Waly Islam Bijoy.
Meer Al Waly Islam Bijoy
Hospitality/Customer Service
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Meer Al Waly Islam Bijoy

Hospitality/Customer Service
Hardworking Waiter with 1 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. Motivated retail professional with 4 years of experience with strong sales, customer service and problem-solving abilities.
PizzaBurg
Bangladesh University of Business & Technology
Dhaka, Bangladesh

Professional Background

  • Current status
  • Profession
    Customer Service / Support
  • Fields
    Hotel
  • Work experience
    4-6 years (1-2 years relevant)
  • Management
    I've had experience in managing 10-15 people
  • Skills
    Word
    Communication Skills
    Positive Attitude
    Honesty and integrity.
    Hard Working
    Adaptability
    Critical Thinking
    Problem Solving
    Handling Pressure
    Teamwork
  • Languages
    English
    Fluent
    Bengali
    Native or Bilingual
    Hindi
    Intermediate
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Waiter/Server

May 2019 - Mar 2020
11 mos
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.Greeted customers, answered questions and recommended specials.Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.Resolved customer concerns with friendly and knowledgeable service.

Sales Executive

Apr 2015 - Apr 2019
4 yrs 1 mo
Performed stock processing by filling and stocking floor racks and backstock racks.Followed company standards for merchandise presentation and planograms of best apparel and displays.Communicated item availability with retail team members and shoppers.Recommended merchandise to customers based on needs and preferences.Educated customers on product and service offerings.Demonstrated products to customers, discussed features and redirected objections to capture sales.

Education

Bachelor of Arts (BA)
English Literature
2016 - 2021
High School Diploma
Business Studies
2013 - 2015
High School Diploma
Business Studies
2011 - 2013