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Freshworks Inc. (formerly Freshdesk)
July 2018 ~ Sekarang3 yrs2 mosImproved response times of around 50 APIs from 20% of delight to meet 80% delight Decreased staging cost by 10% by using docker containers for SQS and Dynamo Experience in handling production deployments and part of DevOps and SRE team Working on Freshchat product, a chat application which helps to engage with website visitors and product users for sales and customer success. Worked on integrating the product with Slack and MCR (Master Customer Record) Worked on several AWS services including EC2, OpsWorks, RDS, ElasticCache, SQS Worked on building public APIs Worked on enhancing the framework for Role-Based Access Control in the product. Worked on Jenkins, Docker, Flyway, PSQL ,Redis, and AWS and gained some knowledge on Kubernetes.
April 2018 ~ May 20182 mosWorked on building a dashboard to visualise data coming from RaspberryPI and GUMPS(sensor) Worked on building UI mocks for the product
Bachelor of Engineering B.E. Electrical and Electronics
2014 ~ 2018
Priyadarshini Jr college
2012 ~ 2014
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