sept. 2019 - Présent
● Serves as the advisor on the Tennessee Military Department
Retirement Program
● Responsible for and oversees the direction of the Retirement
Services Program and functions as the technical expert
● Assist individuals in Retired Pay, Disability Retirement Pay, and
Annuity Pay Applications.
● Explain Benefits and entitlements to Military members, retirees,
and family members of retirement benefits and options
● Coordinate and conducts at least six retirement Seminars per year
across the state
● Managing time and budget constraints
● Develops presentations and conducts training principles, policies
and procedures to employees, teammates, and customers
● Evaluates individual benefit plans and informs participants of
benefit information to ensure educated selections
● Interpret benefit program requirements to develop standard
operation procedures and guidelines
● Integral participant in meetings to interpret and correlate policy,
procedures, and guidelines related to controversial or contentious
actions and recommends solutions.