CAFE CLUSTER MANAGER * Supervise and manage a sales staff of 16 with 14 centers in BANGALORE. Communicate job expectations and provide direction, support, and motivation to sales team to meet agreed target. * Worked on new projects for CAFE'S * Establishing new CAFE'S in new centers * Enforce policies and procedure to ensure that my sales team achieves the customer service levels set by the organization. * Improve and maintain operational and profit objectives from 7,00,000 to 16,00,000 in monthly sales target. * Managed customer feedbacks, and provided resolutions as required * Managed DEMAND supply from WAREHOUSE to all 14 centers * Controlled wastage of products * Conducting meeting with team once a week and provided resolutions as required

*CAFE INCHARGE *Interacting with customers *Analyzed the specific needs of customers via careful surveys to develop data driven pitches. *Trained 4 new employees in industry best practices for strategic pitching, presenting. *Awarded as STAR PERFORMER OF THE MONTH for continuously 2 months for performing above average sales in a company. *Awarded as TOP PERFORMER OF THE QUARTER. *Promoted as CLUSTER MANAGER

* More than 1 year working experience in voice process working on behalf of USA doctor's with USA INSURANCE company. * Good knowledge of computer security products. * Problem solving and client interaction skills. * Ability to grasp new technical things quickly. * Strong English communication skills.