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resti nurmala
Content Analyst Ops
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resti nurmala

Content Analyst Ops
I have 3 years experience as a content operation in 2 start up companies. With the skills I have, I have helped companies in the preparation of SOP Content Operations and also made improvements to the Hanbook QC Analyst to help companies provide solutions in the work step for employees.
Logo of the organization.
PT. Shopee International Indonesia
Mercu Buana University
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Latar Belakang Profesional

  • Status sekarang
  • Profesi
  • Bidang
  • Pengalaman Kerja
    2-4 tahun (relevan 1-2 tahun)
  • Management
    Tidak ada
  • Skil
    Coordinating
    Employee Performance
    Asset Management
    Power Point
    SmartSheet
    Logistics
    Microsoft Visio
    Microsoft Excel
    Microsoft Word
    Zendesk
    Listing
    sales force
  • Bahasa
    English
    Menengah
  • Pendidikan tertinggi

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    Tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    QC Analyst
  • Lokasi pekerjaan yang diinginkan
  • Bekerja lepas
    Non-pekerja lepas

Pengalaman Kerja

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Content Analyst Ops (QC)

05/2021 - Sekarang
1. Ensure that the products sold are in accordance with the provisions of the SOP 2. Analyze, and solve problems and issues related to the product or QC system 3. Working on projects related to product screening project category, star seller project, virtual goods sku project, drug project, ebook project review, etc.

Social Commerce

01/2021 - 05/2021
5 mos
1. Promoting JX logistics expedition services through whatsapp and social media 2. Responsible for integrating the logistics delivery of each client in various regions 3. Create a weekly report

Skilled Workers (Asset Management)

11/2020 - 12/2020
2 mos
1. Renaming the basic certificate of government goods/services 2. Coordinating and reporting work results to the LKPP office
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Trainer Content Ops

06/2018 - 03/2020
1 yr 10 mos
1. Make training materials and training schedules for new hires or existing 2. Update SOP content ops, including data entry team, QC & upload team, photo team, promo team, and MRO team 3. Create regular quizzes every month, as well as conduct evaluations 4. Monitor employee performance progress, as well as create KPI scoring

Edukasi

Sarjana
Economics and Business,HR Management
2014 - 2018