Responsibilities : ● Handle customer complaints. ● Utilize customer database to find potential leads. ● Contact potential customers through phone and email to promote products and services. ● Visit customers to inspect compressors and create a visit report ● Create and present the visit report. Achievements : ● Managed and scheduled projects of compressor services for over 250 companies and 400 installed units in Central and West Java, resulting in a 30% increase in target sales. ● Analyzed customer data to improve maintenance and engagement, resulting in a 2x increase in engagement time and a 30% decrease in response time. ● Responded to customer complaints and increased Net Promoter Score by over 20%. Skills: Microsoft Power BI · SAP ERP · SAP CRM · Microsoft Teams · Microsoft To Do · Business-to-Business (B2B) · Negotiation · Supply Chain Management · SAP Sales & Distribution · Customer Relationship Management (CRM)

Responsibilities: ● Conduct market research through websites & visit customers to find potential customers. ● Contact potential customers via email or phone. ● Promote services and solutions to customers. ● Create market reports for business development strategies. Achievements: ● Mapped potential customers and conducted market research for 800 factories in Central Java, resulting in obtaining 30% of potential customers. ● Established Joint Marketing Partnership with Miura Boiler and Compressed Natural Gas (CNG) with Pertagas Niaga, which increased sales by 20%. ● Increased partnerships with customers by 50%. Skills: Sales & Marketing · Microsoft Teams · Microsoft To Do · Business-to-Business (B2B) · Email Marketing · Cold Calling · Presentation Skills · Market Research · New Business Development · Contract Negotiation · Public Speaking

Responsibilities : ● Manage customer relationships ● Cross-sell banking products ● Assess and manage risk ● Achieve sales targets Achievements : ● Conducted market research on 600 companies in Central Java, resulting in identifying potential clients. ● Developed a strategy to increase loan distribution by 25%. ● Maintained good credit performance and decreased non-performing loans by 20%. Skills: Sales & Marketing · Business Development · Microsoft Excel · SAP ERP · SAP CRM · Microsoft To Do · Market Research · Financial Planning · Investments · Client Relations · Negotiation · Accounting · Customer Relationship Management (CRM) · Corporate Finance · Communication · Sales