Avatar of Ria Marliana.
Ria Marliana
Sales & Business Development Manager
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Avatar of the user.

Ria Marliana

Sales & Business Development Manager
I studied Computer Science and work in Sales & business development in several industries, such as banking, oil & gas, and manufacturing. Throughout my career, I have successfully - researched the market and create customer databases - utilized customer databases to find potential customers, - contacted potential customers via phone and email, - promoted products or services - and handling complaints from customers I have a proven track record of : - achieving sales targets - managing customer relationships - gain the customers' loyalty I believe that my skills and experience can be useful in helping your company to increase sales.
Atlas Copco Indonesia "Compressor Technique Service CTS"
Universitas Gadjah Mada
Central Java, Indonesia

職場能力評價

專業背景

  • 目前狀態
    就學中
  • 專業
    業務工程師
    商務開發
    客戶經理
  • 產業
    能源
    機械或工業工程
    製造
  • 工作年資
    10 到 15 年 (10 到 15 年相關工作經驗)
  • 管理經歷
    我有管理 1~5 人的經驗
  • 技能
    Word
    PowerPoint
    Excel
    Google Drive
    SAP
    SAP ERP
    CRM SalesForce
    SQL
    Tableau
    Pivot Tables
    Sales & Customer Service
    Aftersales
    Market Research and Analysis
    Email Marketing
    Cold Calling
    Project Management
  • 語言能力
    Indonesian
    母語或雙語
    Javanese
    母語或雙語
    English
    專業
    Japanese
    初階
  • 最高學歷
    大學

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    International Sales
  • 期望的工作地點
    Central Java, Indonesia
  • 接案服務
    兼職接案者

工作經驗

Aftermarket Sales Engineer

2022年2月 - 2022年8月
7 個月
Jawa Tengah, Indonesia
Responsibilities : ● Handle customer complaints. ● Utilize customer database to find potential leads. ● Contact potential customers through phone and email to promote products and services. ● Visit customers to inspect compressors and create a visit report ● Create and present the visit report. Achievements : ● Managed and scheduled projects of compressor services for over 250 companies and 400 installed units in Central and West Java, resulting in a 30% increase in target sales. ● Analyzed customer data to improve maintenance and engagement, resulting in a 2x increase in engagement time and a 30% decrease in response time. ● Responded to customer complaints and increased Net Promoter Score by over 20%. Skills: Microsoft Power BI · SAP ERP · SAP CRM · Microsoft Teams · Microsoft To Do · Business-to-Business (B2B) · Negotiation · Supply Chain Management · SAP Sales & Distribution · Customer Relationship Management (CRM)

Sales Engineer & Business Development Manager

2019年1月 - 2022年2月
3 年 2 個月
Jawa Tengah, Indonesia
Responsibilities: ● Conduct market research through websites & visit customers to find potential customers. ● Contact potential customers via email or phone. ● Promote services and solutions to customers. ● Create market reports for business development strategies. Achievements: ● Mapped potential customers and conducted market research for 800 factories in Central Java, resulting in obtaining 30% of potential customers. ● Established Joint Marketing Partnership with Miura Boiler and Compressed Natural Gas (CNG) with Pertagas Niaga, which increased sales by 20%. ● Increased partnerships with customers by 50%. Skills: Sales & Marketing · Microsoft Teams · Microsoft To Do · Business-to-Business (B2B) · Email Marketing · Cold Calling · Presentation Skills · Market Research · New Business Development · Contract Negotiation · Public Speaking

Relationship & Business Development Manager

2010年4月 - 2017年9月
7 年 6 個月
Jawa Tengah, Indonesia
Responsibilities : ● Manage customer relationships ● Cross-sell banking products ● Assess and manage risk ● Achieve sales targets Achievements : ● Conducted market research on 600 companies in Central Java, resulting in identifying potential clients. ● Developed a strategy to increase loan distribution by 25%. ● Maintained good credit performance and decreased non-performing loans by 20%. Skills: Sales & Marketing · Business Development · Microsoft Excel · SAP ERP · SAP CRM · Microsoft To Do · Market Research · Financial Planning · Investments · Client Relations · Negotiation · Accounting · Customer Relationship Management (CRM) · Corporate Finance · Communication · Sales

學歷

Bachelor of Science (BS)
Computer Science
2005 - 2010
3.2/4 GPA
社團活動
Studied about Networking, programming, information system, and Network Security, Digital System
簡介
Jurusan Ilmu Komputer yang mempelajari mengenai Sistem Informasi, Pemrograman, Sistem Jaringan, serta penerapannya di perusahaan.

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