- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations. - Communicated with other products to address bottlenecks. - Worked with software development and testing team members (internal and external) to design and develop robust solutions to meet client requirements for functionality, scalability and performance. - Served as subject matter expert on templates and product workflow for both clients and internal team members. - Identified and documented project changes by proactively overseeing scope concerns. - Introduced agile methodologies and development best practices to division to enhance product development. - Applied agile methodology to shorten cycle time and achieve target margins. - Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. - Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity. - Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track. - Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress. - Closely collaborated with project members to identify and quickly address problems. - Handled board automation - Created dashboards for easy tracking of projects

- Provided front-end website development using WordPress and other editing software. Coded websites using HTML, CSS, JavaScript, and jQuery languages. - Managed development milestones from initial steps through final delivery. - Adjusted design parameters to boost performance and incorporate new features. - Discussed project progress with customers, collected feedback on different stages, and directly addressed concerns. - Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements. - Collected, defined, and translated user requirements into project designs and implementation plans. - Trained and supervised 9 team members for ongoing online trading projects. - Planned and engineered RESTful web services to be used by our third-party partner. - Worked with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance. - Worked closely with other business analysts, development teams, and infrastructure specialists to deliver high availability solutions for mission-critical applications.

- Developed CNG Cashiering System for 24/7 Transport Group - Supported the existing development of the Inventory System and Time Attendance Monitoring System. - Troubleshoot and resolved performance issues for databases and software. - Resolved hardware and software compatibility and interface design issues. - Researched and integrated design strategies, product specifications, development schedules and user expectations into product capabilities. - Performed vulnerability patching and investigated and mitigated system weaknesses. - Analyzed, evaluated and developed new web and database applications. - Coordinated deployments of new software, feature updates and fixes. - Designed, developed, modified and debugged programs. - Consulted with engineering team members to determine system loads and develop improvement plans. - Wrote code on C# MVC platform using Visual Studio. - Worked closely with clients to establish specifications and system designs.

- Developed Integrated Human Resource System - Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors. - Executed record filing system to improve document organization and management. - Configured hardware, devices and software to set up work stations for employees. - Explained technical information in clear terms to non-technical individuals to promote better understanding. - Removed malware, ransomware and other threats from laptops and desktop systems.

- Developed an Interactive Learning Modules for Grades School. - Designed website layouts, templates, and unique branded looks. - Created designs and collaborated with technical team to complete projects. - Met with customers to present mockups and collect information for adjustments. - Completed final touches for projects such as images sizes and font selection.