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Riska Muyati
Customer Care | Helpdesk B2C
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Riska Muyati

Customer Care | Helpdesk B2C
Lulusan S1 Ilmu Administrasi dengan spesialisasi bidang Administrasi Publik. Memiliki pengalaman sebagai Contact Center dan BackEnd Support, memiliki minat yang tinggi untuk bekerja di bidang penanganan pelanggan maupun administrasi. Dengan pengetahuan dan kemampuan akan manajemen dan pelayanan publik. Teliti, cepat tanggap dan memiliki kemampuan kerja sama tim maupun individu.
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PT. Infomedia Nusantara
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STIA YPPT PRIATIM TASIKMALAYA
Bandung, Bandung City, West Java, Indonesia

Professional Background

  • Current status
    Unemployed
  • Profession
    Customer Service / Support
    Customer Service Representative
  • Fields
    Ecommerce
    Information Services
    FinTech / InsurTech
  • Work experience
    2-4 years (2-4 years relevant)
  • Management
    None
  • Skills
    Microsoft Office
    Team Management
    Problem Solving
    Team Work and Work individually
    Communication
    Analytical Skills
  • Languages
    Indonesian
    Fluent
    English
    Beginner
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
  • Desired work locations
    Bandung, Bandung City, West Java, Indonesia
    Tangerang, Tangerang City, Banten, Indonesia
    Bogor City, West Java, Indonesia
  • Freelance
    Non-freelancer

Work Experience

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Helpdesk B2C LinkAja

May 2020 - Dec 2022
2 yrs 8 mos
Bandung, Bandung City, West Java, Indonesia
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Customer Care LinkAja

Apr 2019 - May 2020
1 yr 2 mos
Bandung, Bandung City, West Java, Indonesia
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Call Center Telkomsel

Oct 2018 - Apr 2019
7 mos
Bandung, Bandung City, West Java, Indonesia

Education

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Bachelor’s Degree
Ilmu Administrasi
2014 - 2018
Activities and societies
Kewirausahaan Mahasiswa
Description
Memfasilitasi minat wirausaha mahasiswa dengan memberikan kesempatan menciptakan aktivitas usaha melalui analisis kebutuhan di lingkungan kampus.