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Northeastern University

Marketing

姜乃甄 Robin Chiang I have over five years of experience as an UI/UX designer. By incorporating data analysis and user interview, I have assisted many...

姜乃甄 Robin Chiang

EVA Airways Corp

Staff of Digital Marketing

EVA Airways Corp.  										  	      Taiwan
Staff of Digital Marketing									Aug 2019 – Aug 2022
- Anticipated in official website renovation as a project member dealing with translation requests, project change requests, and bug reports with various PICs, departments and vendors. Assisted the daily project requirement processed smoothly and ensured the website was delivered successfully.
- Experienced project manager with RWD projects and W3C/WCAG projects. Familiar with Agile and Scrum methodologies.
- In charge of new foreign website development as a project manager. Accomplished by cross-department collaboration and international coordination with branch offices.
- Managed GTM with internal DA system SAS ci360 and applied SEO on the official website.
- Provided bilingual training and instructions with detailed technical workflow.
- Gathered stakeholders’ perspectives to analyze competitor and competitive products then defined the scope of choosing system. Achieved system implementation and focused on continuous improvement.
- Cooperated with the sales department and assisted them in conducting website campaigns and e-mail campaigns; cooperated with the public relations department and assisted them with branding and crisis management.




META TECH Co. Ltd.                        	                             Taiwan
Project Coordinator Intern                             	       Jul 2015 – Jan 2016
- Designed UI/UX and game mechanics and managed a team to build an android app game using unity and delivered the product successfully. 
- Planned and organized the company opening ceremony which prompted company image and resulted in effectual sales. 
- Supervised the production of invitation for grand opening event, designed event venue decoration. Assigned different teams to handle security, guests accommodation, food and beverage supplies, venue set up, transportation and events program, led to customer satisfaction. 
- Managed project team and coordinated with design department, designed line sticker. Created project schedules from planning to execution. 
- Worked with the marketing department and helped launch delivered product with due process of law. 
- Monitored disbursements and ensured that the projects were carried out within the timeline and budget. Resolved copyright issue with cooperative lawyers.

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