Dec 2020 - Present
Reconnect is a consultancy that provides advice, training and supervision, and conducts research in the domestic violence sector. In my role I am focused on assessing the client engagement skills of staff. An example of some of the responsibilities I have include creating an interactive survey that involves video vignettes of actors playing clients, followed by questions that staff answer about how they would respond to this client. This is conducted through a program called Limesurvey and is an increasingly useful skill in the Covid-19 'era' and its subsequent shift towards online-based employment and communication.