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Zh Yu (Teresa) Chang
Solution-driven and result-oriented with experience in solving complex problems. Proficient in translating business needs into strategies, identifying and proactively improving process inefficiencies, stakeholder management across a variety of functions.
Employed・Not open to opportunities
Project Manager・Operations Manager
6-10 years (2-4 years relevant)
I've had experience in managing 15+ people
Stakeholder ManagementTeam ManagementProject ManagementProcess ImprovementContract Management
Chinese・Native or Bilingual
Highest level of education
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired work locations
April 2022 - Present1 yr0 mos
October 2021 - April 20227 mosBeen responsible for company roadmap plan.
May 2020 - October 20211 yr6 mosRebuilt Taiwan Operation team, developed processes and drove continuous improvement. Led and organized consistency of cross-functional teams.
Operations Associate, Order Management Team Lead
May 2019 - March 202011 mosIn charge of order processing from orders established to shipment completed. Worked closely with marketing team for offline events planning, managed new service launch with product team and supported customer happiness team to improve customer satisfaction rate.
August 2017 - April 20191 yr9 mosOversaw performance in both Taichung and Kaohsiung city, monitoring and improving user growth funnel to make operations smoothly and stably. Analyzed business operations to ensure cities are operating at the highest possible scale.
July 2016 - July 20171 yr1 moWorked with leadership to set strategic priorities in Taichung city, ensuring business growth by coordinating online campaigns, offline events as well as external cooperation.
2012 - 2016