Avatar of Zh Yu (Teresa) Chang.
Zh Yu (Teresa) Chang
Blockchain & Web3 Operations
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Zh Yu (Teresa) Chang

Blockchain & Web3 Operations
Specialized in driving projects from inception to completion, adept at tackling complex challenges and translating business requirements into strategic solutions. Proficient in identifying and proactively addressing process inefficiencies, while effectively managing stakeholders across diverse functions
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0xAvenue
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National Taipei University of Technology
Taipei City, Taiwan

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    Project Manager
    Operations Manager
  • Fields
    Blockchain
    Mobile Apps
    Information Services
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Stakeholder Management
    Team Management
    Project Management
    Process Improvement
    Contract Management
  • Languages
    English
    Professional
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Operations Manager
  • Desired work locations
    Taipei City, Taiwan
  • Freelance
    Part-time freelancer

Work Experience

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Operations Manager

Sep 2023 - Present
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Operations Manager

Apr 2022 - Aug 2023
1 yr 5 mos
Versatile experience encompassing research to inform operational decisions, cross-functional process design, accounting operations and recruitment management. Proficient in organizing team-building events and offsite retreats to foster collaboration among distributed teams.
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Operations Manager

Oct 2021 - Apr 2022
7 mos
Responsible for company roadmap planning and annual strategic initiatives, leveraging data-driven market insights. Managed key external stakeholders, including investors, government agencies, and legal counsel.
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Senior Operations

May 2020 - Sep 2021
1 yr 5 mos
Revitalized the Taiwan team, established streamlined processes for ongoing improvement, and ensured seamless coordination among cross-functional teams.
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Operations Associate

May 2019 - Mar 2020
11 mos
In charge of end-to-end order processing, from order creation to shipment completion. Collaborated with the marketing team to plan offline events, coordinated new service launches with the product team, and supported the customer happiness team in enhancing customer satisfaction rates.
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Operations Associate

Aug 2017 - Apr 2019
1 yr 9 mos
Oversaw performance in both Taichung and Kaohsiung city, monitoring and improving user growth funnel to make operations smoothly and stably. Analyzed business operations to ensure cities are operating at the highest possible scale.
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City Coordinator

Jul 2016 - Jul 2017
1 yr 1 mo
Assisted leadership in shaping strategic priorities for Taichung city, driving business growth by orchestrating online campaigns, offline events, and external partnerships.

Education

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Master’s Degree
Business Management
2023 - 2025
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Bachelor’s Degree
Business Administration
2012 - 2016

Licenses & Certifications

Coursera
Credential ID: WGU3P6P3S7AN
Issued Aug 2023
No Expiration Date
Coursera
Credential ID: BBMEFMXHXG4U
Issued Jun 2021
No Expiration Date