Avatar of Zh Yu (Teresa) Chang.
Zh Yu (Teresa) Chang
Blockchain & Web3 Operations
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Zh Yu (Teresa) Chang

Blockchain & Web3 Operations
Specialized in driving projects from inception to completion, adept at tackling complex challenges and translating business requirements into strategic solutions. Proficient in identifying and proactively addressing process inefficiencies, while effectively managing stakeholders across diverse functions
Ethereum Foundation
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National Taipei University of Technology
Taipei, 台灣

Professional Background

  • Statut Actuel
    Employé
    Prêt à l'interview
  • Profession
    Project Manager
    Operations Manager
  • Fields
    Blockchain
    Applications Mobiles
    Information Services
  • Expérience professionnelle
    6 à 10 ans (6 à 10 ans pertinente)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Stakeholder Management
    Team Management
    Project Management
    Process Improvement
    Contract Management
  • Languages
    English
    Professionnel
    Chinese
    Natif ou Bilingue
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Temps plein
    Intéressé par le travail à distance
  • Desired positions
    Operations Manager
  • Lieu de travail désiré
    Taipei City, Taiwan
  • Freelance
    Indépendant à temps partiel

Work Experience

PSE Core Program Community Manager

mars 2024 - Présent
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Operations Manager

sept. 2023 - Présent
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Operations Manager

avr. 2022 - août 2023
1 yr 5 mos
Versatile experience encompassing research to inform operational decisions, cross-functional process design, accounting operations and recruitment management. Proficient in organizing team-building events and offsite retreats to foster collaboration among distributed teams.
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Operations Manager

oct. 2021 - avr. 2022
7 mos
Responsible for company roadmap planning and annual strategic initiatives, leveraging data-driven market insights. Managed key external stakeholders, including investors, government agencies, and legal counsel.
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Senior Operations

mai 2020 - sept. 2021
1 yr 5 mos
Revitalized the Taiwan team, established streamlined processes for ongoing improvement, and ensured seamless coordination among cross-functional teams.
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Operations Associate

mai 2019 - mars 2020
11 mos
In charge of end-to-end order processing, from order creation to shipment completion. Collaborated with the marketing team to plan offline events, coordinated new service launches with the product team, and supported the customer happiness team in enhancing customer satisfaction rates.
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Operations Associate

août 2017 - avr. 2019
1 yr 9 mos
Oversaw performance in both Taichung and Kaohsiung city, monitoring and improving user growth funnel to make operations smoothly and stably. Analyzed business operations to ensure cities are operating at the highest possible scale.
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City Coordinator

juil. 2016 - juil. 2017
1 yr 1 mo
Assisted leadership in shaping strategic priorities for Taichung city, driving business growth by orchestrating online campaigns, offline events, and external partnerships.

Education

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Master’s Degree
Business Management
2023 - 2025
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Bachelor’s Degree
Business Administration
2012 - 2016

Licenses & Certifications

Coursera
Credential ID: WGU3P6P3S7AN
Issued août 2023
No Expiration Date
Coursera
Credential ID: BBMEFMXHXG4U
Issued juin 2021
No Expiration Date