Specialized in driving projects from inception to completion, adept at tackling complex challenges and translating business requirements into strategic solutions. Proficient in identifying and proactively addressing process inefficiencies, while effectively managing stakeholders across diverse functions
Versatile experience encompassing research to inform operational decisions, cross-functional process design, accounting operations and recruitment management. Proficient in organizing team-building events and offsite retreats to foster collaboration among distributed teams.
Responsible for company roadmap planning and annual strategic initiatives, leveraging data-driven market insights. Managed key external stakeholders, including investors, government agencies, and legal counsel.
Revitalized the Taiwan team, established streamlined processes for ongoing improvement, and ensured seamless coordination among cross-functional teams.
In charge of end-to-end order processing, from order creation to shipment completion. Collaborated with the marketing team to plan offline events, coordinated new service launches with the product team, and supported the customer happiness team in enhancing customer satisfaction rates.
Oversaw performance in both Taichung and Kaohsiung city, monitoring and improving user growth funnel to make operations smoothly and stably. Analyzed business operations to ensure cities are operating at the highest possible scale.
Assisted leadership in shaping strategic priorities for Taichung city, driving business growth by orchestrating online campaigns, offline events, and external partnerships.