Avatar of Zh Yu (Teresa) Chang.
Zh Yu (Teresa) Chang
Blockchain & Web3 Operations
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Zh Yu (Teresa) Chang

Blockchain & Web3 Operations
Specialized in driving projects from inception to completion, adept at tackling complex challenges and translating business requirements into strategic solutions. Proficient in identifying and proactively addressing process inefficiencies, while effectively managing stakeholders across diverse functions
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0xAvenue
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National Taipei University of Technology
Taipei, 台灣

Professional Background

  • 現在の状況
    就職中
    面接の用意ができています
  • Profession
    Project Manager
    Operations Manager
  • Fields
    ブロックチェーン
    モバイルアプリ
    Information Services
  • 職務経験
    6〜10年 (6〜10年関連の実務経験)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Stakeholder Management
    Team Management
    Project Management
    Process Improvement
    Contract Management
  • Languages
    English
    ビジネスレベル
    Chinese
    ネイティブまたはバイリンガル
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    フルタイム
    リモートワークに興味あり
  • Desired positions
    Operations Manager
  • 希望の勤務地
    Taipei City, Taiwan
  • Freelance
    パートタイムのフリーランス

Work Experience

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Operations Manager

9月 2023 - 現在
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Operations Manager

4月 2022 - 8月 2023
1 yr 5 mos
Versatile experience encompassing research to inform operational decisions, cross-functional process design, accounting operations and recruitment management. Proficient in organizing team-building events and offsite retreats to foster collaboration among distributed teams.
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Operations Manager

10月 2021 - 4月 2022
7 mos
Responsible for company roadmap planning and annual strategic initiatives, leveraging data-driven market insights. Managed key external stakeholders, including investors, government agencies, and legal counsel.
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Senior Operations

5月 2020 - 9月 2021
1 yr 5 mos
Revitalized the Taiwan team, established streamlined processes for ongoing improvement, and ensured seamless coordination among cross-functional teams.
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Operations Associate

5月 2019 - 3月 2020
11 mos
In charge of end-to-end order processing, from order creation to shipment completion. Collaborated with the marketing team to plan offline events, coordinated new service launches with the product team, and supported the customer happiness team in enhancing customer satisfaction rates.
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Operations Associate

8月 2017 - 4月 2019
1 yr 9 mos
Oversaw performance in both Taichung and Kaohsiung city, monitoring and improving user growth funnel to make operations smoothly and stably. Analyzed business operations to ensure cities are operating at the highest possible scale.
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City Coordinator

7月 2016 - 7月 2017
1 yr 1 mo
Assisted leadership in shaping strategic priorities for Taichung city, driving business growth by orchestrating online campaigns, offline events, and external partnerships.

Education

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Master’s Degree
Business Management
2023 - 2025
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Bachelor’s Degree
Business Administration
2012 - 2016

Licenses & Certifications

Coursera
Credential ID: WGU3P6P3S7AN
Issued 8月 2023
No Expiration Date
Coursera
Credential ID: BBMEFMXHXG4U
Issued 6月 2021
No Expiration Date