Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Led projects and analyzed data to identify opportunities for improvement. Offered friendly and efficient service to all customers, handling challenging situations with ease. Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment. Proved successful working within tight deadlines and a fast-paced atmosphere. Actively listen to customers' requests, confirming full understanding before addressing concerns. Resolved conflicts and negotiated mutually beneficial agreements between parties. Maintained excellent attendance record, consistently arriving to work on time. Developed team communications and information for meetings. Used coordination and planning skills to achieve results according to schedule.

Prepared a variety of different written communications, reports, and documents to ensure smooth operations. Used coordination and planning skills to achieve results according to schedule. Developed and maintained courteous and effective working relationships. Resolved problems, improved operations and provided exceptional service. Employed GPS technology to pinpoint baseline, meridian, tier, and range coordinates defining boundaries of township residential lots. Measured and marked property lines and key topographic features. Gathered, organized, and modeled data for reports and presentations. Communicated with brokers, contractors, developers, attorneys, and lenders to determine the circumstances of survey requests and report on factors most important to specific applications. Performed field calculations to complete assessments. Created visual presentations of topographical characteristics using QGIS and ArcGIS.