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Saha Chuang
Growth&UX Designer
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Saha Chuang

Growth&UX Designer
I’m an experienced growth & UX designer, I had experience in an international E-commerce team and cross-function growth team. With my business background and master’s in human-computer interaction, I can integrate user needs and deliver appropriate and innovative user experiences that contribute to business requirements by data-driven experiments. I’m always curious about new technology and user-centric innovations, and I dare to try.
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漸強實驗室 Crescendo Lab Ltd.
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University of Nottingham
Taipei, Taiwan

Professional Background

  • Current status
    Employed
  • Profession
    UI/UX Design
    UX Design
  • Fields
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
  • Skills
    Coordination Skills
    Good Communication
    Advertising
    Innovative
    Human Computer Interaction
    photoshop
    Web Design
    User Experience Design
    User Interface Design
    user journeys & flows
    Adobe Creative Suite
    Adobe Premiere Pro
    adobe xd
    Business Analysis
    Sketch
    Interviewing
    Prototyping
    User Research
    Usability Testing
    Analysis
    Growth Hacking
  • Languages
    Japanese
    Beginner
    English
    Professional
    Chinese
    Native or Bilingual
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
    Product Designer
  • Desired work locations
    Taipei, Taiwan
    Taichung City, Taiwan
  • Freelance
    Part-time freelancer

Work Experience

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Senior product designer

May 2023 - Present
Taipei City, Taiwan
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Figma 課程助教

Apr 2023 - Present
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Product designer

Arc & Codementor
Full-time
Aug 2022 - May 2023
10 mos
Taipei City, Taiwan
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Growth Designer

Apr 2020 - Aug 2022
2 yrs 5 mos
Taipei City, Taiwan
※ Responsibilities - Participated in Growth projects as UIUX designer and project owner which contribute to business goals (Acquisition, Activation, Retention) - Design cross-platform user experience and interface that serves in localization solutions. - Deploy user tests with user researchers to collect qualitative data for several projects. - Employs data-driven approach in experiment design and makes strategic decisions based on data analysis that aligns with key metrics. ※ Projects - Developed UI solutions for redesigning the interface for 2C2P Thailand checkout procedures. - Responsible for Pinkoi Flagship shop traffic optimization project which resulted in increasing 126% of brand page traffic. - Took part in UIUX design for large campaigns such as Anniversary and Xmas. And designed various types of game flows and UI.
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Lead Web Designer

Jul 2015 - Aug 2018
3 yrs 2 mos
Taichung City, Taiwan
- 與行銷企劃團隊合作,設計活動檔期之RWD網頁切版(熟捻Html、CSS,從無到有製成網頁) - 數位行銷視覺設計、影片剪輯,例:官網Banner、FB粉絲專頁、Instagram的廣告文宣、EDM等 - Mobile App、Mobile Web、Desktop、全平台使用者介面UI與互動模式UX優化,上線測試與修改 - 跨部門合作,提供線上/線下(O2O)商業廣告設計解決方。例:印刷文宣 - 使用GA對設計項目成效分析與調研 ※ UX Research - Deploy eye-tracking experiment with NCTU Lab to investigate the usability of navigation. Understand user story to optimize user interface and lower bounce rate effectively. - Analysis user behaviour by Google analysis, heatmap, A/B testing and questionnaires and improve Web/mobile interface, filter and checkout procedure to enhance conversion rate. - Represent as lead UX Referent to help holding UX workshop in projects and monthly UX conference which helps to create innovation and on-job training. ※ Web Design - Spearheaded the launch of Decathlon's e-commerce platform in Sept. 2015 by developing user interface architecture and navigation schemes creating over NT$ 100M TO in the first year. - Developed UI solutions for redesigning the interface for checkout procedures, FAQ, and other E-commerce projects. - Performed front-end development (HTML5/CSS3) for interactive and multiple web devices to improve usability and optimize user experience. - Visualized and created marketing content, promotions for email marketing and designed both online and offline commercial materials.

Internship/Assistant of Project Manager

Jul 2014 - Jul 2015
1 yr 1 mo
※ Participant in system planning for volunteer management system of Taiwan International Cooperation and Development Fund. ※ Conducted interviews with clients to determine their needs and formulated action plan to achieve them. ※ Assisted to develop site architecture, wireframe, and User Interface specifications for several projects.

Education

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Master of Science (MS)
Human Computer Interaction
2018 - 2019
Activities and societies
※ Volunteer in HackSoc Nottingham 2018.
Description
• Msc. HCI Project: UX study of 360 VR contents on the social platform - User study (contextual interviews, collection of requirements, personas, scenarios, conceptual design) - User Testing (mock-ups, high fidelity prototype, wireframe, cognitive walkthroughs, user trials, ) - Evaluation (usability testing, questionnaires development, statistic evaluation and analysis) • Major in study human performance, design ethnography, cognitive ergonomics design, mixed reality, human-computer interaction and information visualization. • Conducted qualitative research (experimental design, selection and recruitment of subjects, direct/indirect observations, interviews, questionnaires, prototyping, design iterations, user trials and ethical considerations) • Understanding of cognitive psychology and ergonomics principles (human workload, situation awareness, mental models, decision support systems and biases) Please see related works in the following links - Mixed Reality design http://sahachuang.com/project/mixed-reality-game-design - Fitness System Design http://sahachuang.com/project/homehub-design - MSc. Project http://sahachuang.com/project/360-vr-app
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Bachelor of Business Administration (BBA)
Business Administration
2011 - 2015
Bachelor’s Degree
Exchange Program
2012 - 2013