Engineering Manager at UnitHouse, Part-time MSc
Sean is an HTML practitioner (?) who assembled some websites, he prefers the fun part of frontend, i.e. React or Vue, while the PHP and JSP backends are also viable. Daydreaming cyclist, CreativeCommons-ism. He also gained experience in Hospitality Industry.
New Taipei City, Taiwan
Fu Jen Catholic University
Job Search Status
2-4 years (2-4 years relevant)
Not open to opportunities / Employed
Full time / Interested in working remotely / Freelance
Desired work locations
English (Native or Bilingual)Chinese (Native or Bilingual)Japanese (Beginner)
Engineering Manager, Web
October 2021 ~ Present3 mos
Technical Support Engineer
March 2019 ~ September 20212 yrs7 mosInvolved in 2 projects under this position: i) HSBC Bank (Taiwan) [HBTW] # Technical Support for the Ops Centre and Branch BAU # Hardware fulfilment and distribution analysis # Proffer assistance for reaching Global/ Regional team for advanced requirements or issues # Test and Sync w/ Regional team of BCP access via VPN for end-users WFH remote situation # Evergreening end-users hardware (W7->W10/ W10->W10) and troubleshooting compatibilities issues # Drafting Technical Manuals, QRG and group mailing announcement for team-leader and entity-manager ii) Taiwan Star Telecom [TSTARTEL] # Technical support for HQ and Ops Centre BAU # Technical support for Regular/ Franchisee stores in N. Taiwan # Regional Hardware fulfilment (N. Taiwan) # Establish, revise and renew team SOPs; Manuals and QRG for end-users # Infrastrcture monitoring # 1st-hand Support on special events w/ line-manager (e.g. AGM, spectrum bidding, marketing, etc) # Supporting Infra-Ops team for the out-of-office situation
Front Desk Associate
July 2017 ~ July 20181 yr1 moEfficient front desk with proven guest service skills with 95% positive feedback. Had been a big plus for Cantonese speaking clients, also can chit-chat with Japanese speaking clients. Since his skilled IT background, also being the on-site IT guy for clients and colleagues.
December 2014 ~ June 20157 mosTEDxFJU 2015 conference - 奇實 Singularity 「挑戰奇點，接近如黑洞般的真相。」 Design official website with following design language, adjoin with server monitor and maintaining. In charge of post-production and upload of 2014 & 2015 talk sessions, see also TEDxFJU on YouTube. Last but not least, the technical support for all teams.
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