Sharif Naqib
Director Global Online & Marketing Operations
Technology professional who develops and delivers high performing teams, programs, and
systems. Product manager for website and internal marketing systems to improve customer
experience, boost lead generation, and improve productivity. Manages product roadmaps
working with internal cross functional global stakeholders, customers, and market research
to prioritize features. Skilled in streamlining business information systems, implementing cost
control measures, managing projects, and improving operational efficiency.
Quest Software
Villanova UniversityEdmonds, WA, USA
Professional Background
Current status
-
Profession
Marketer
Fields
Software
Work experience
More than 15 years
Management
-
Skills
Google AnalyticsMicrosoft OfficeDemandbaseProject ManagementAgile DevelopmentProduct ManagementGoogle Data Studio
Languages
English・Fluent
Highest level of education
Bachelor
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired positions
Director Internet Marketing, Product Manager, Project Manager
Desired work locations
Edmonds, Washington, USA
Freelance
-
Work Experience
Director, Global Online & Marketing Technology
June 2010 - September 20199 yrs4 mos
Marketing teams manage content for over 70k+ web pages across 7 languages delivering $2.1B in pipeline and increasing website visitors by 36% and leads by 40% YOY in 2018. Strategically manages marketing technology (MarTech) stack including 100+ systems and tools, reducing annual costs by 2.8 million in 2018 Product manages two internally built Content Management Systems (CMS) powering 10 websites used by 500+ marketing & support employees with 18M+ annual worldwide visitors Creation of product vision for new Agile Marketing Work Management System used by 250+ employees improving YOY output by 24% in 2017 Directs UX/UI designers and developers implementing A/B tests and website redesign projects, improving customer survey scores by 22% and conversation rate by 5%.
Manager IT Business Systems Analysis
May 2009 - June 20101 yr2 mos
Implemented Scrum Development Framework for desktop applications team. Developed standardized processes for project status tracking, capacity planning, and deployment support. Removed business requirements with low return investment avoiding $250K in development.
Technology Manager
January 2002 - March 20097 yrs3 mos
Reduced and maintained monthly call abandon rate to less than 3-5% assisting sales in achieving goal of selling $1.5B of home loans per month Directed capacity planning resulting in 15% increase in schedule adherence and 10% increase in agent average sales Implemented multiple skills sales groups and changed call routing strategy resulting in an annual $2M net sales increase
Education
Build Your Professional Network
Click icon on the company page or under talent search engine to start the conversation.