• Served as lead database contact for 1,000+ annual construction and site acquisition projects in AT&T’s New York/New Jersey market. • Created document templates, automated file naming tools, and deliverable checklists to ensure data integrity and compliance with all legal and organizational standards. • Contributed to region-best 99% audit success rate, helping Black & Veatch to be named “Best in Class” nine times over the past decade. • Collaborated with IT department to implement and troubleshoot new market analysis software. Authored “Best Practices” document to help other users successfully navigate the new program. • Created and analyzed Microsoft Excel reports on construction project cycle times, profit/loss, and document compliance to share with upper management. • Served as primary database contact for all client requests. Proofread/edit external database communications for accuracy, style (AP), and Black & Veatch branding. • Authored executive summaries on project statuses for client project managers and Black & Veatch management. Designed Microsoft Powerpoint charts and graphs to illustrate project progress. • Promoted teamwork between departments by developing training manuals for new initiatives using Black & Veatch style guides.

• Supervised corporate financial reporting for $30m annual room and catering revenue. • Authored comprehensive user guides and host collaborative training sessions during transition to new property management software. • Proofread/edit group booking contracts for accuracy and brand integrity. • Developed macro-driven spreadsheets to efficiently track year-over-year new business bookings. • Served as Regional New Business Champion and train associates on proper reporting methods. • Created periodic sales reports to provide strategic direction to upper management. Author executive summaries to illustrate patterns and opportunities in the local market.

• Managed group and corporate reservations for 1,400 room hotel complex. Quickly promoted due to outstanding performance. • Authored reservation confirmations and communications for over 200 yearly group bookings. • Managed $2m in VIP reservations for 2012 MLB All-Star Game. • Designed communication plans to prepare for citywide bookings, inclement weather, and VIP events. • Nominated multiple times for “Be Starwood” award for monthly achievement.