The Biggest B2B cross-border Ecommerce platform worldwide
● Business Development from Zero
- Annual revenue: NTD 11M, YoY 38%↗
- New Business Development: 40%
- Lead Generation: self-generated opportunities through cold calling, face-to-face presentations, email marketing, held Seminar/Webinar and developed strategic partnerships.
- Define and execute on a supplier business development plan to acquire and foster manufacturing factories / trading companies to join Alibaba.com cross-border Ecommerce programs.
- Well experienced in closing deal with SMB and large enterprises clients.
● Account management
- Upselling revenue: 35.4%
Capable of conducting data-driven analysis and understanding account needs.
- Customer Success Achievement:
(1) Small bags trading company: annual budget YoY 1.36 times, assisted the account received more than USD 20K in 3 months and good rebuy rate from new buyers, because they adopted the advice for improving product keywords.
(2) Top-tier cosmetics manufacturing factory: annual budget 2.11 times than all customers, they bought out more than 25 industrial keywords, received more than USD 50K orders in the first 3 months.
(3) Familiar with industries such as Consumer & Industrial Electronics (Storage, Memories, UPS, IPC), Chemical, Cosmetics and Health Supplement.
- 80% of accounts adopted advise by using ecosystem partners’ service: recruitment, payment service, logistics, and third partners operation.
- Regularly meeting with clients to analyze performance & provide proactive solution.
- Held training courses to enhance clients’ e-business operation skills.