Syahrani Aulia

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Syahrani Aulia

Call Center

Profile Resume

Posts

0Connections

Call Center

Saya memiliki pengalaman 4 tahun bekerja sebagai call center, mampu berkomunikasi dengan baik kepada customer, mampu mencapai sasaran dan berhasil melampaui rata-rata penjualan perusahaan dalam 2 bulan berturut-turut

PT Rekso Nasional Food Mcdonald's

SMK Negeri 2 Tangerang Selatan

Jakarta Selatan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia

Professional Background

Current status
Profession
Fields
Work experience
2-4 years (2-4 years relevant)
Management
Skills
Microsoft Office
Excel
MYOB Accounting
Languages
Korean
・
Beginner
Highest level of education
High school

Job search preferences

Desired job type
Full-time
・
Not interested in working remotely
Desired positions
Desired work locations
Jakarta, Indonesia
Freelance
Non-freelancer

Work Experience

Call Center

PT Rekso Nasional Food Mcdonald's

Apr 2019 - Nov 2023

・

4 yrs 8 mos

• Memberikan informasi kepada cutomer seputar produk Mc Donalds, menerima pesanan melalui 14045 • Membantu customer apabila ada keluhan dan kendala pada saat pesan di Mc Donalds baik datang langsung ke restoran maupun delivery • Melanjutkan keluhan customer ke store cabang terkait agar segera di follow up • Membuat berita acara Reclass dan Refund pesanan McDelivery ke Restoran

Magang

PT Hero supermarket tbk

Nov 2018 - Apr 2019

・

6 mos

• Membuat berita acara untuk kontraktor • Menginput Petty cash

Education

SMK Negeri 2 Tangerang Selatan

Other

・

Akuntansi

2015 - 2018