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Syakirul Mahatir Bayhaq

IT Enthusiast
I am a hard worker, able to work with a team, have logical thinking, and always develop my skills to improve my work. I have a high interest in the field of Administration and Information Technology (IT).
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PT Daya Dimensi Indonesia
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UIN Syarif Hidayatullah Jakarta
Tangerang Selatan, Banten, Indonesia

Professional Background

  • Current status
    Open to opportunities
  • Profession
    Administrative Assistant
    Technical Support
    Customer Service / Support
  • Fields
    Information Services
    Residential Real Estate
    Computer Networking
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
  • Skills
    Microsoft Office
    After Effect
    Google Drive
    Time Management
    Network Troubleshooting
    Access Point
    Customer Service
  • Languages
  • Highest level of education

Job search preferences

  • Desired job type
    Interested in working remotely
  • Desired positions
    IT Support
  • Desired work locations
    South Tangerang City, Banten, Indonesia
  • Freelance

Work Experience

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Technology Enabler Support

Jan 2024 - Present
Providing technical support to teams within the organisation, and to external clients Managing ticketed query system and ensuring comprehensive follow up to related team (Product and or Tech) Maintaining and updating technical documents and procedures Identifying and resolving technical issues Delivering regular and customised product training to teams within organization Preparing maintenance plans and upgrading schedules Developing reports for teams across the business
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IT Support

Lightrees Group
Jun 2023 - Dec 2023
7 mos
Central Jakarta, Central Jakarta City, Jakarta, Indonesia
Inputting data into the system Support applications used internally Support applications that are sold Developing an internal website Handle office network and internet Handle computer and printer hardware issues
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Freelancer Online
Nov 2018 - Jun 2023
4 yrs 8 mos
Create animated presentation designs that are useful to clients, Create the company website into an android application useful in facilitating information for clients and users, Scraper business data in google maps for marketing usage
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Admin & Operational Staff

Jun 2022 - Aug 2022
3 mos
East Jakarta, East Jakarta City, Jakarta, Indonesia
Doing archiving of pilgrims' documents and enter the data received into the system, Checking the stock availability of Umrah goods, Make a letter of recommendation passport for Immigration and the Ministry of Religion, Performing ritual activities and handling the departure and return of pilgrims
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Intern Staff

Dec 2018 - Feb 2019
3 mos
South Tangerang, South Tangerang City, Banten, Indonesia
Checking passports via computing and Creating manifest data, Assist in the implementation of rituals, departure, and return of pilgrims


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Bachelor’s Degree
Manajemen Dakwah
2015 - 2021

Licenses & Certifications

Credential ID: ZCME4DWJ5L46
Issued Dec 2022
No Expiration Date

Belajar Dasar Keamanan Siber Untuk Menjadi Spesialis Keamanan (TIK)

Skill Academy by Ruangguru
Credential ID: 8915BG8LC0LETK
Issued Nov 2022
No Expiration Date
Course-Net Indonesia
Credential ID: 2022/SK/PKCNAPPS-02/27243
Issued Aug 2022
No Expiration Date
Credential ID: 66CSAHS8XV8B
Issued Jun 2022
No Expiration Date

Adobe Certified Professional Visual Effect & Motion Graphics Using Adobe After Effect

Credential ID: 4mQx-XMrR
Expires Apr 2025
Credential ID: V47 BWG SUR
Issued Dec 2021
No Expiration Date