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Thomas Avery
Customer Support Representative @ ChowNow
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Thomas Avery

Customer Support Representative @ ChowNow
Grew up in the Texas Hill Country with a passion for learning from all that life can offer. Began first job at 12 years old shining shoes at local barber shop. Spent youth years excelling in school and scrounging together the funds to receive a higher education. Accepted to University of Texas at San Antonio to minimize expenses and later transferred to Texas A&M University with a 3.8 GPA. Worked full time in restaurants while taking at least 15 credit hours every semester.
ChowNow
Texas A&M University - College Station
Austin, TX, USA

Professional Background

  • Current status
    Employed
  • Profession
  • Fields
    Consumer Goods
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
  • Skills
    Teamwork & Leadership
    Ethics and Social Responsibility
    Technical Support
    Microsoft Office
    Positivity
    Humorous
    Disciplined
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Remote Only
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Customer Support Representative

Sep 2020 - Present
Provide range of assistance from technical support to marketing advice for both restaurants and their clients. Worked closely with other team members to coordinate different tasks such as processing payments to unblocking IP's. Developed exceptional relationships with peers and helped foster a positive work environment. Two internal promotions.

Pit Master and Catering Cordinator

Dec 2018 - Dec 2019
1 yr 1 mo
Assisted Owner with producing award winning smoked meats while maintaining full student work load. Also managed caterings for all events that were not personally overseen by owner. Aided in the restaurants infrastructure and was critical member in Restaurants growth planning.

Grill Chef

May 2017 - Sep 2018
1 yr 5 mos
Began as dishwasher in summers between first college semesters. Learned diligently from gifted supervisors. Thrived in fast passed high stressed environment. Eventually Promoted to Grill chef and was 3rd in charge behind Head Chef and Sous-chef. Developed close relationship and appreciation for peers as well as management. Three promotions.

Education

Bachelor of Science (BS)
Economics
2015 - 2019
3/4 GPA
Activities and societies
Officer in Jiu Jitsu Club