Solo backpacked through 27 countries across North America, Latin America, Europe, Asia.

• Managed 15+ products with 1M+ active users, overseeing the entire end-to-end development lifecycle of 10+ major software releases and 20+ hotfixes, across web/mobile/PC. • Transitioned Synology Drive to a B2B solution by developing the roadmap based on sales insight and enterprise feedback, leading to the successful wins of 5+ cases and more than 2500 business customers in total. • Achieved an impressive 50% reduction in support tickets of Synology Drive, from 1200 to 600, within just 1 year, leveraging a series of data-driven trial projects. • Executed an e-commerce project from 0 to 1 with the scope of the development of storefront, checkout system, order management and fulfillment system, and the integration of payment, taxing and logistics services. Successfully launched it in the US market, generating new revenue. • Collaborated with 12 functional teams, orchestrating concurrent progress across all sub-projects and managed multiple stakeholders to ensure accurate alignment with feature priority for online store. • Reduced annual costs by 60% by proposing and executing 3rd-party taxing API integrations, delivering efficient technical solutions for the online store. • Enhanced the Synology Chat channel-switching experience by introducing a message editing feature, resulting in a remarkable 50% improvement in server response speed.

• Developed CarPlay integration in DS audio by identifying user stories through interviews, resulting in a consistent adoption rate of 30% among iOS users. • Conducted the major release of Synology Office, an online editing tool, with prioritized features, which reduced internal pain points by 40%.

• Established and directed the first “Internship Program” in Honestbee • Searched for potential partnerships in delivery service and signed with 13 restaurants as cooperating partners within 2 months