- Product design and performance tracking - Customer habit study and data analysis - Product optimization and UX design - Achievement - Lower churn rate by 4% within a week. - Designing new feature that significantly improved customer satisfaction. - Redefining accurate observation indicator.

．Execution of "作伙學：學習歷程檔案審議計畫". ．Responsible for public relationship, staff recruitment and management. ．Held over 50 deliberations. ．Evaluate over 1000 high school students' college applications and portfolios. ．In-depth Interview with over 40 professors who in charge of reviewing college applications. ．Published : 作伙做學檔—課程學習成果作品呈現建議手冊 through Ministry of Education.

．Execution of "桃園新住民創就業需求調查" ．Invite over 50 new immigrants for deliberation. ．Provide policy advises to the Department of Social Welfare in Taoyuan. ．Execution of "核廢料社會溝通規劃案" ．Inviting people involved in nuclear power issue for deliberation, including city councillor, village chief, executives of the nuclear power plant, etc.

．Bilingual docent. ．Event planning and execution. ．Recruiting museum volunteer, responsible for docent examination.