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熊震宇
Customer Support Engineer
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熊震宇

Customer Support Engineer
Customer Support Engineer with 14 years of experience supporting the automation and optical metrology products for the investigation of new applications for existing products.
Jinshang Solutions Co.
National Cheng Kung University
Kaohsiung City, 台灣

Latar Belakang Profesional

  • Status sekarang
  • Profesi
    Technical Customer Service Engineer
  • Bidang
    Semikonduktor
    Hardware
    Automatic Control
  • Pengalaman Kerja
    10-15 tahun (relevan 10-15 tahun)
  • Management
    Saya berpengalaman mengelola 1-5 orang
  • Skil
    Word
    Excel
    Maintenance Work
    Project Planning
    Communication Skills
  • Bahasa
    English
    Fasih
  • Pendidikan tertinggi
    Master

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    Tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    Customer Support Engineer
  • Lokasi pekerjaan yang diinginkan
  • Bekerja lepas
    Non-pekerja lepas

Pengalaman Kerja

Customer Support Engineer

06/2020 - Sekarang
Main product : Fogale Optical metrology tool and turbomachinery metrology solution Customer : Largan, Sunny, NCSIST . Study of lens sample and application support for lens thickness measurement, tool maintenance. . Help customer to implant turbo blade clearance measurement solution.

Customer Support Engineer

02/2014 - 12/2018
4 yrs 11 mos
Main product : Optical metrology tool for wafer layer measurement. Customer : TSMC FAB 7 R&D, TSMC FAB Info, Chipbond, ITRI . Application support for wafer layer thickness measurement, tool HW and SW maintenance, upgrade, trouble shooting. . Study of wafer sample for customer new project and established tool recipes for specific layers thickness. . Coordinated resources to support customer requirements, problem solving and upgrade solution implementation.

Customer Support Engineer

11/2007 - 06/2011
3 yrs 8 mos
Main product : Reticle sorter, FOUP cleaner. Customer : TSMC FAB 14 EBO, TSMC FAB Bumping, Winbond . Responsible for customer service activities, installation, troubleshooting, PM for company main product. . Solely in charge of new project Reticle sorter in TSMC

Customer Support Engineer

04/2005 - 10/2007
2 yrs 7 mos
Main product : Wafer sorter Customer : TSMC FAB 12, PSC . Worked independently to handle tool installation, trouble shooting, Accomplish the tools' acceptance test. . Collaborated with foreign engineer for customer S/W upgrade requirements.

Edukasi

Master
Engineering Management
2010 - 2014
Bachelor of Business Administration (BBA)
Tourism Management
1999 - 2001
D3
Marine Engineering
1993 - 1999