熊震宇
Customer Support Engineer
Customer Support Engineer with 14 years of experience supporting the automation and optical metrology products for the investigation of new applications for existing products.
Jinshang Solutions Co.
National Cheng Kung University
Kaohsiung City, Taiwan
專業背景
目前狀態
-
專業
Technical Customer Service Engineer
產業
半導體・硬體・自動控制
工作年資
10 到 15 年 (10 到 15 年相關工作經驗)
管理經歷
我有管理 1～5 人的經驗
技能
WordExcelMaintenance WorkProject PlanningCommunication Skills
語言
English・進階
最高學歷
碩士
求職偏好
預期工作模式
全職・對遠端工作有興趣
希望獲得的職位
Customer Support Engineer
期望的工作地點
-
接案服務
不提供接案服務
經歷
Customer Support Engineer
June 2020 - 現在3 年0 個月
Main product : Fogale Optical metrology tool and turbomachinery metrology solution Customer : Largan, Sunny, NCSIST . Study of lens sample and application support for lens thickness measurement, tool maintenance. . Help customer to implant turbo blade clearance measurement solution.Customer Support Engineer
February 2014 - December 20184 年11 個月
Main product : Optical metrology tool for wafer layer measurement. Customer : TSMC FAB 7 R&D, TSMC FAB Info, Chipbond, ITRI . Application support for wafer layer thickness measurement, tool HW and SW maintenance, upgrade, trouble shooting. . Study of wafer sample for customer new project and established tool recipes for specific layers thickness. . Coordinated resources to support customer requirements, problem solving and upgrade solution implementation.Customer Support Engineer
AIDC, Advanced International, TSMC
November 2007 - June 20113 年8 個月
Main product : Reticle sorter, FOUP cleaner. Customer : TSMC FAB 14 EBO, TSMC FAB Bumping, Winbond . Responsible for customer service activities, installation, troubleshooting, PM for company main product. . Solely in charge of new project Reticle sorter in TSMCCustomer Support Engineer
April 2005 - October 20072 年7 個月
Main product : Wafer sorter Customer : TSMC FAB 12, PSC . Worked independently to handle tool installation, trouble shooting, Accomplish the tools' acceptance test. . Collaborated with foreign engineer for customer S/W upgrade requirements.
