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Uma Yen

Hi! My name is Uma. I'm working at Shopee as a Cross Border Customer Service Specialist, assist oversea buyers and sellers in Taiwan to communicate the product inquiries and orders dispute issues. I’ve experienced in the service and marketing industries for more than 5 years. From retail or face to face customer services to online customer service since previous jobs as a flight attendant, Ding Tai Fung server, Qualcomm IT Support Analyst and Customer Service Lead at Decathlon. Now, I'm a customer service at Shopee to expedite the procedure from overseas buyers and sellers in Taiwan. Dealing with over 10,000 orders per month, regarding orders which have dispute issues, and logistics cooperating with 3 countries local courier. All I'm doing are multitasking jobs. I really eager to have an opportunity to be one of your company. Please feel free to contact me by mail- [email protected]
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