*提供顧客個人化的專業服務,包含品牌故事、商品設計理念傳遞,最重要是滿足客戶需求,且幫助顧客穿搭教學,以助個人業績目標達成。
*顧客關係管理,客戶資料建檔、分類整理規劃,以利後續聯絡,精準行銷。並保持良好顧客關係,培養永續經營主顧客。
*維持店面行政及營運良好運作。
BURBERRY-SALES ASSOCIATE
*Sales & Service: Consistently meet individual sales goals, providing excellent customer service skills and selling skills. (top sales all the time, and receive the good feedback from customer service survey)
*CRM: Maintain an up-to-date and detailed client book, use the communication app to keep in touch with clients.
*Maintenance & support: keep the standards and the support back of the house.