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Wei Yi Chin
Global Support Center Engineer @ ASML
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Wei Yi Chin

Global Support Center Engineer @ ASML
目前於半導體設備商從事全球支援工程師一職約三年的經驗。 透過數據分析解決產品問題、以滿足客戶的要求。
ASML
National Taiwan University
Taipei City, Taiwan

Professional Background

  • Current status
    Employed
  • Profession
    Customer Service / Support
  • Fields
    Semiconductor
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
  • Skills
    word
    powerpoint
    toeic
    excel
    jlpt n2
    MySQL
    MATLAB
    Python
    專案管理
  • Languages
    Chinese
    Native or Bilingual
    English
    Professional
    Japanese
    Intermediate
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Engineer, PM, Sales
  • Desired work locations
    Taipei, Taiwan
    Tokyo, Japan
    Singapore
  • Freelance
    Non-freelancer

Work Experience

Global Support Center Engineer

Nov 2018 - Present
▪ Familiar with lithography scanner, one of the most important equipment in semiconductor industry. ▪ Conducted data analysis, such as tracing dynamic behaviors, and testing mechanical functions to solve technical and analytical problems on products. ▪ Handled with up to 10 issues every week from worldwide to help field engineers efficiently enhance product throughput. 90% of critical issues have been solved in less than 12 hrs. ▪ Be able to work in highly intense environment with international colleagues from North America, and Netherlands. ▪ Achieved strong customer orientation with over 8 times on-site travel supports to manage critical situations.

Education

Master of Science (MS)
Structural Engineering
2015 - 2017
3.5/4.3 GPA
Activities and societies
Teaching Assistant
Description
▪ Research Topic: Developing Taiwan’s Concrete Shrinkage Prediction Formulae Based on the Establishment and Application of Database. ▪ Content : Introduced new MySQL concrete material database, and conducted concrete shrinkage prediction with Python. ▪ Co-authored published article on Structure Engineering, Vol.33, No.1
Bachelor of Science (BS)
Civil Engineering
2011 - 2015
3.2/4.3 GPA
Activities and societies
NTU Pop Dance Club - President ▪ Managed the club with over 100 members; maintained effective functions of the club by assigning suitable members to finance, choreography, activity, and public relationship group. ▪ Initiated club meetings to boost teamwork by discussing matters. ▪ Chaired most of activities such as nationwide competition and summer dance camp; earned over NT$300,000 through sponsorship TSMC 7~5nm Research Laboratory Constructed Project ▪ Planned schedule management of a semiconductor fab through Microsoft Project to reduce working period. ▪ Negotiated with suppliers during design phase to resolve conflicts between different systems.