Office hardware, MS Rally meeting, and office peripherals deployment and maintenance. User account/permission coordination Regional L2/L3 remote support administrator Coordinate IT equipment purchases with vendors Server room and network structure deployment. MS admin, exchange, and AD management. Manage users and tickets with OKTA/JIRA/Karta.

- Hardware、peripherial management - Manage incident and request on daily basis - Onboard/resign employee termination process - Deskside related Asset management, Disposal, Inventory check - Remote support

- Breeze Nanshan new office relocation project manager - Deskside related tickets, break-fix & ticket/SLA management - IMAC (Newhire/Termination/Move/Loaner & etc.) - Deskside related Asset management, Disposal, Inventory check - Level 2 mobility、AVI、Smarthands support

Window 10 migration role Data backup and restore Method of migration from Win7 to Win10 PXE boot, data backup, manual or SCCM, knowledge of Powershell

Design iPhone product line Co-working with Apple client on the project of visual modeling for product line Implement Human Factors Engineering on each work station Videos of standard operating processes for building workflows at each station Preparing visual training material for employer training