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吳有軒
行政人員
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吳有軒
行政人員
大學畢業前後共累積了三年以上的服務經驗, 以及一年的內勤行政經驗,從銷售商品與顧客應對進退,到庫存管理及行政作業都有經歷。 我喜歡跟人群互動,享受團體合作的工作環境!
無印良品 MUJI
醒吾科技大學
台灣新竹市
Professional Background
Current status
Profession
Customer Service Representative
・
Administrative Assistant
Fields
Leisure
・
Information Services
・
Lifestyle
Work experience
4-6 years (1-2 years relevant)
Management
I've had experience in managing 1-5 people
Skills
客服及問題處理
門市服務
客訴案件處理及關係維護
行政事務處理
庫存與訂貨管理
銷售 / 客服相關
Languages
English
・
Beginner
Highest level of education
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
社群小編/電商助理/行政人員/客服人員/部落客
Desired work locations
Hsinchu, Hsinchu City, Taiwan
・
Taipei City, Taiwan
Freelance
Non-freelancer
Work Experience
兼職人員
無印良品 MUJI
Mar 2022
-
Jun 2022
・
4 mos
1. 商品展演及銷售 協助客人了解商品,比較差異性及需求後挑選出適合的商品 不定期也會針對當周限時優惠商品進行展演活動 2. 檯面整理 進貨及補貨,在服務顧客同時也需注意保持檯面整齊度 3. 收銀 進行收銀結帳程序,協助顧客了解館內優惠活動及會員須知
行政助理專員
德商foodpanda_富胖達股份有限公司
Jul 2020
-
Oct 2021
・
1 yr 4 mos
1. 人員招募 負責以現場&全線上化的方式招募外送夥伴,並定時進行成效追蹤與分析,加強數據整合經驗 2. ERP系統管理 使用ERP系統及報表,管理庫存及定期維護與盤點 3. 客戶服務 透過系統後台功能,針對外送夥伴的疑難雜症做定時回覆,也做為第一線人員與夥伴面對面溝通及互動
正職人員
無印良品 MUJI
Oct 2019
-
Dec 2019
・
3 mos
1. 商品展演及銷售 協助客人了解商品,比較差異性及需求後挑選出適合的商品 不定期也會針對當周限時優惠商品進行展演活動 2. 檯面整理 進貨及補貨,在服務顧客同時也需注意保持檯面整齊度
禮品活動企劃
樂巧創意數位股份有限公司
Dec 2017
-
Feb 2019
・
1 yr 3 mos
1. 櫃台銷售 利用話術配合活動銷售代幣與套票,進而提升客單價 2. 庫存管理 考慮時下流行話題及來店客群,與各家廠商進貨 每月控管預算及庫存量,月底確實執行盤點 3. 活動規劃 考量不同機台玩法及特性發想活動,提升業績 同時與前期業績比較,每月檢討優缺點進而改善 4. 文書行政 每日完成結帳流程,將營業報表整理Key in完畢回傳公司 每月製作業務月報與夥伴及公司檢討當月執行優缺點 並且訂定次月執行目標
外場兼職人員
KUA AINA夏威夷漢堡
Jan 2016
-
Jul 2016
・
7 mos
1.櫃台進行餐點解說&飲品調製&結帳 2.外場送餐及收桌清潔
Education
醒吾科技大學
Bachelor’s Degree
・
新媒體傳播系
2014 - 2018