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Portfolio

Serial System @ UX Engineer

Young Chiu

我是一名User researcher，具有心理學與人因工程背景，業界經驗包含軟體與硬體的UX研究經驗，並且積極在公司內部推廣UX與設計工作坊。
我能獨立規劃、執行質性與量化研究，運用Python或R分析並設計測試工具。

Thesis: Design Factors for Gamification to Enhance Empathetic Understanding of Social Innovation.
Project: Developing Gamifying Interface for Social Innovation Network Platform.
Relevant Coursework: Advanced Human Factors Engineering, Human-Computer Interaction, Experimental Design, Multivariate Analysis, Research Methodology, New Product Design

NATIONAL CHIAO TUNG UNIVERSITY

Relevant Coursework: Cognitive Psychology, Psychology of Perception, Abnormal Psychology, Statistics, Interview Techniques in Counseling, Methods of Psychological Experiment
Project: 
Use Eye Tracking to Discover Eye Movement of Symmetrical Aesthetics(2013).
Using R to build Eye Movement of Visualization(2016).


SOOCHOW UNIVERSITY

UX Engineer

Serial System

1. Conduct quantitative and qualitative user research for Goodix product.
2. Measure and solve UX issues of different product lines for worldwide clients.
3. Analyze quantitative user behaviours using R & Python.
4. Propose UX plan for further IC design/firmware optimization.

台灣台北市

•	Lead UX design in website revamp based on statistics
•	Launch UX research, usability testing and propose suggestion
•	Competitors analysis

TECHDesign

UX & Research

1. Responsible for the UX of company’s product(online betting website)design/ enhancement and providing technical supports to new projects. 
2. Establish UI flows, generate wireframes and build up prototypes. 
3. Perform Usability Testing or AB Testing to enhance user experiences and UI flows. 
4. Collaborate with Product Managers/ Business Analyst/ UI designers/ R&D Engineers/ QA Engineers to come out appropriate products or features. 
5. Implement Persona/ User-Centered Development(UCD)/ Design Thinking to generate possible user insights/ trends to the market. 
6. Transfer the user needs to create information architecture and user interaction design. 
7. Perform competitor analysis to draft possible functions to attract users. 

ONElab

UX Researcher

•	Strategy research on progress of app life cycle in Google play store.
•	Collaborated with Dr. William Lin to complete his Ph.D. dissertation.


Wiskey Capital 

Data Scientist

•	Launch workshop of tourist’s journey.
•	Launch usability testing in ezTravel app.


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