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Zach Hays
IT Technician
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Zach Hays

IT Technician
I have over 7 years of IT and tech support experience, dealing with the hardware and software of desktop computers, laptops, servers, and networking equipment. I am familiar with Windows, macOS, and Linux operating systems. I graduated with a BBA in Business Administration from the University of New Mexico and am actively seeking a position in the IT field to further my skills and career.
iZupa Computer / ABQ Electronics
University of New Mexico
Albuquerque, NM, USA

Professional Background

  • Current status
    Unemployed
  • Profession
    Other
  • Fields
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
  • Skills
    Troubleshooting
    Software Knowledge
    Workstation
    Windows
    MacOS
    Linux
    Hardware Knowledge
    Customer Support
    Microsoft Office
  • Languages
    English
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
    IT Technician
  • Desired work locations
    Colorado Springs, CO, USA
    Denver, CO, USA
    Dallas, TX, USA
    Albuquerque, NM, USA
  • Freelance
    Non-freelancer

Work Experience

IT Technician

Feb 2017 - Apr 2020
3 yrs 3 mos
Upgraded and refurbished several hundred desktop computers for resale, including hardware modification and software installation Built custom workstation computers to meet client's requests Resolved customer support requests by email and over the phone Supervised and trained several employees daily Oversaw day-to-day operations for the entire company Designed and fabricated custom computer chassis from aluminum

Audio/Visual Technician

Feb 2017 - Apr 2020
3 yrs 3 mos
Deployed audio equipment, projectors, TV's, lighting, and video cameras for live events and conferences Performed live audio mixing for concerts, plays, and conferences Consulted with clients to plan the requirements of their event

IT/Maintenance

May 2013 - Feb 2017
3 yrs 10 mos
Diagnosed IT troubleshooting for office computers, server, and network. Assessed hardware requirements for cost effective computer upgrades. Planned and assembled workstation computers suitable for CAD and virtualization tasks. Performed scheduled maintenance on vehicles and heavy machinery

Education

Bachelor of Business Administration (BBA)
BBA : Business Administration
2015 - 2020