Zach Hays
IT Technician
I have over 7 years of IT and tech support experience, dealing with the hardware and software of desktop computers, laptops, servers, and networking equipment. I am familiar with Windows, macOS, and Linux operating systems. I graduated with a BBA in Business Administration from the University of New Mexico and am actively seeking a position in the IT field to further my skills and career.
iZupa Computer / ABQ Electronics
University of New Mexico
Albuquerque, NM, USA
Professional Background
Current status
Unemployed
Profession
Other
Fields
-
Work experience
6-10 years (6-10 years relevant)
Management
-
Skills
TroubleshootingSoftware KnowledgeWorkstationWindowsMacOSLinuxHardware KnowledgeCustomer SupportMicrosoft Office
Languages
English・Native or Bilingual
Job search preferences
Desired job type
Full time・Not interested in working remotely
Desired positions
IT Technician
Desired work locations
Colorado Springs, CO, USA・Denver, CO, USA・Dallas, TX, USA・Albuquerque, NM, USA
Freelance
Non-freelancer
Work Experience
IT Technician
iZupa Computer / ABQ Electronics
February 2017 - April 20203 yrs3 mos
Upgraded and refurbished several hundred desktop computers for resale, including hardware modification and software installation Built custom workstation computers to meet client's requests Resolved customer support requests by email and over the phone Supervised and trained several employees daily Oversaw day-to-day operations for the entire company Designed and fabricated custom computer chassis from aluminumAudio/Visual Technician
February 2017 - April 20203 yrs3 mos
Deployed audio equipment, projectors, TV's, lighting, and video cameras for live events and conferences Performed live audio mixing for concerts, plays, and conferences Consulted with clients to plan the requirements of their eventIT/Maintenance
May 2013 - February 20173 yrs10 mos
Diagnosed IT troubleshooting for office computers, server, and network. Assessed hardware requirements for cost effective computer upgrades. Planned and assembled workstation computers suitable for CAD and virtualization tasks. Performed scheduled maintenance on vehicles and heavy machinery
Education
University of New Mexico
Bachelor of Business Administration (BBA)・BBA : Business Administration
2015 - 2020
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