Volunteer Intern (Live Project Victoria) | Binks & Associates (Australia) | June.2018-July.2018

- Conduct the industry and competitor analysis and propose the social media and customer service improvement recommendations 

- Be the team leader and lead a 5-member team to conduct the analysis 

- Time management, teamwork, task allocation, and consulting presentation skills 

Volunteer Intern (Melbourne Business Practicum) | ANZ (Australia) | Feb.2018-March.2018

- Help the CSR team design an attractive app to encourage recurring donation from people 

- Work in a 4-member team to design the app and apply Scrum procedure to develop the idea

- Creative, innovative thinking, conflict management, and teamwork skills

The Maintenance Worker in the Maintenance and Repairing Department| RIMOWA (Taiwan) | Nov.2015-Feb.2016

- Repair the suitcases and examine the potential problems to increase the customer satisfaction 

- Ability to arrange and finish the tasks on schedule

- Customer service, standardise the service quality, and time management skills 

Intern in Fiduciary Loan Department (summer vacation internship) | Tai Zhou Bank (China) | Jul.2014-Aug.2014

- Assist the company in evaluating the financial abilities of the customers and the value of their real estates in order to decide whether loaning or not 

- Sustain the customer relationship by visiting current and potential customers face-to-face regularly and introduce the related and appropriate financial products to them

- Communication, customer service, and analytical skills 

Career Mentoring Program | The University of Melbourne (Australia) | May.2018-Sept.2018

- Meet with the mentor monthly and discuss the topic to help me improve myself such as career development, interview skills, and his industry experiences 

- Learn how to build a professional relationship and network 

Part-time job experiences| BB’s Cafe (Australia)| May. 2016-Nov.2016 

- Kitchen hand, waiter, cashier, customer service

- Cultivate the patient and mindful personality, face-to-face customer service skills

Career Coaching Program | Dream Mall (Taiwan) | Jan.2015-Jun.2015

- Learn the macro environment of the retailing industry in Taiwan as well as evaluating the business model and marketing strategy (microenvironment) of Dream Mall

- Design a marketing program for Dream Mall and receive a solid feedback from the manager in terms of feasibility and creativity 

Hotel Day+ Marketing Program Competition| Hotel Day+ hotel group (Taiwan) | Nov.2014-Oct.2015

- The task was to design an appropriate marketing program for Hotel Day+ which can increase the awareness of the hotel and attract more customers 

- My first experience of designing a practical marketing program 

- Market research, teamwork, and creative thinking skills 

Career Coaching Program | Sinyi Realty Inc. (Taiwan) | Jan.2014-Jun.2014

- Learn the communication skills regarding in the workplace with your colleagues 

- Learn the macro environment of realty market in Taiwan 

- Learn how Sinyi differentiates itself from its competitors 

The Leader of the Activity Division| Business Administration Department Association (Taiwan) | Feb.2013-Feb.2014

- Lead a 7-member team and in charge of the student entertainment events in the BA Department 

- Plan the activity schedule and propose the planned annual budget 

- Negotiate with the leaders of other divisions in terms of the integrated schedule and the annual budget allocation  

- Time management, leadership, cross-functional coordination, conflict management, creative thinking skills

Captain of the Softball Team| Business Administration Softball Team (Taiwan)| Feb.2013-Feb.2014

- Arrange the training menu for the team members and manage the team budget 

- Lead the team to participate the contests 

- Leadership skills and cultivate my endurance  

The Leader of the Activity Division | Freshman orientation camp (Taiwan)| Jan.2012-Sept.2012

- Lead an 8-member team and in charge and execute of the daily events in the three days camp 

- Coordinate with other divisions regarding budget, time, and staff allocation 

- Leadership, cross-functional coordination, conflict management, creative thinking, execution, scheduling skills