Date of Birth: 26/02/1993 • Mobile Number: 0953314455 • LinkedIn: Yu-Te Wu
Master of Management (Marketing) | July.2016-July.2018
| Australia
Bachelor of Business Administration | Sept.2011-Jun.2015 | Taiwan
- Conduct the industry and competitor analysis and propose the social media and customer service improvement recommendations
- Be the team leader and lead a 5-member team to conduct the analysis
- Time management, teamwork, task allocation, and consulting presentation skills
- Help the CSR team design an attractive app to encourage recurring donation from people
- Work in a 4-member team to design the app and apply Scrum procedure to develop the idea
- Creative, innovative thinking, conflict management, and teamwork skills
- Repair the suitcases and examine the potential problems to increase the customer satisfaction
- Ability to arrange and finish the tasks on schedule
- Customer service, standardise the service quality, and time management skills
- Assist the company in evaluating the financial abilities of the customers and the value of their real estates in order to decide whether loaning or not
- Sustain the customer relationship by visiting current and potential customers face-to-face regularly and introduce the related and appropriate financial products to them
- Communication, customer service, and analytical skills
- Meet with the mentor monthly and discuss the topic to help me improve myself such as career development, interview skills, and his industry experiences
- Learn how to build a professional relationship and network
- Kitchen hand, waiter, cashier, customer service
- Cultivate the patient and mindful personality, face-to-face customer service skills
- Learn the macro environment of the retailing industry in Taiwan as well as evaluating the business model and marketing strategy (microenvironment) of Dream Mall
- Design a marketing program for Dream Mall and receive a solid feedback from the manager in terms of feasibility and creativity
- The task was to design an appropriate marketing program for Hotel Day+ which can increase the awareness of the hotel and attract more customers
- My first experience of designing a practical marketing program
- Market research, teamwork, and creative thinking skills
- Learn the communication skills regarding in the workplace with your colleagues
- Learn the macro environment of realty market in Taiwan
- Learn how Sinyi differentiates itself from its competitors
- Lead a 7-member team and in charge of the student entertainment events in the BA Department
- Plan the activity schedule and propose the planned annual budget
- Negotiate with the leaders of other divisions in terms of the integrated schedule and the annual budget allocation
- Time management, leadership, cross-functional coordination, conflict management, creative thinking skills
- Arrange the training menu for the team members and manage the team budget
- Lead the team to participate the contests
- Leadership skills and cultivate my endurance
- Lead an 8-member team and in charge and execute of the daily events in the three days camp
- Coordinate with other divisions regarding budget, time, and staff allocation
- Leadership, cross-functional coordination, conflict management, creative thinking, execution, scheduling skills
Microsoft Office: Word, Excel, PowerPoint / Video Editing: Powtoon/ Data Visualisation: Tableau