Meng-Hsuan Chiang

Facilities Coordinator

  Taipei, Taiwan

Graduated from MCU, experienced with customer services and sales, Google Adwords, Google Analysis, and Meta.

       

Work Experience

Facilities Coordinator  •  Jones Lang LaSalle Taiwan

September 2021 - Present

1. Project management, which has 3 office reconfiguration experiences, increased the amount of facility usage by 25%.

2. Procurement and maintenance of office affairs and general supplies, and household appliances. F&B costs decreased by 20% and customer satisfaction was maintained at 90%.

3. Vendor management, quote analysis, and select vendors and maintain good relationships.

4. Facility maintenance, lead a team with 13 people and maintain the functions of the site.

5. Event planning, holding a handmade rainbow soap/T-shirt event for the D&I section, Christmas Year's End Party, Charity Donation, Fire Drill, Chinese New Year Welcoming Event, New Employee Orientation.

6. Planning, organizing, guiding, and coordinating the internal administrative work of the organization.

7. General affairs management system and implementation of the general affairs work plan.

Media Planner  •  Ad2iction

January 2021 - September 2021

1. Provide advertising executive strategies for companies.

2. Optimize the campaigns, and adjust the budget, bid, and media for the ads.

3. Process advertising by Google Adwords, and Facebook on social media.

4. Assist with administrative work, weekly/monthly reports, settlement reports, and accounts confirmation.

Client Support Operator  •  adGeek

October 2018 - April 2019

1. Maintenance business daily/monthly conversion performance report

2. Corporation with foreign clients with their seasonal marketing strategy e.g. Shutterstock (provide short video and graphic for business use)

3. Process advertising by Google Adwords, Facebook on social media

4. Optimize advertisement campaign

Maintenance Assistant  •  AutoBacs

December 2015 - December 2016

1. Processed customer data, developed potential customers, and proactively understood customers’ needs.

2. Established daily business reports and analyzed the operating conditions.

3. Assisted with car repair-related work in the factory.

4. Negotiated pricing strategy with potential partners, and communicated periodically with potential clients.

Education

2014 - 2019

MCU

Applied English

Skills

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • Chinese
  • English
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